Terms & Conditions
Dear Valued Customer,
Please read our Refund & Credit Policies carefully.
- If you are not using the account, it's your responsibility to deactivated the account.
- If canceled within the first 30 days of the license period, will be issued a full refund upon customers request.
- We are not issuing refunds after 30 days of license activation/renewal, even you experienced issues. However, our customer service will always help you out to resolve your issues.
- Your license will automatically be renewed until it's cancelled.
- When canceling, please ask a confirmation to have proof of cancelation to avoid misunderstandings.
- After 30 days we will not be able to make any refunds for any reason.
- The monthly subscription fee is due each of the month, we charge automatically the credit card on file.
- If the account is overdue on payments, we will email / call you for your payment, if we are not successful in reaching you or/and with receiving payments, the account will be put on hold, which may cause internet interruption on your device. Please resolve payment issues prompt, to avoid inconvenience.
- If however there is a dispute on a credit card charge we reserve the right to immediately stop the service which will result in internet disruptions. for every dispute or returned checks there's a $25 fee
- If a costumer doesn't pay and after several contact attempts via email and phone calls we reserve the right to completely block the internet of the filtered devices which runs through our servers