Dear Valued Customer,
Please read our Refund & Credit Policies carefully.
- If you are not using the account, it's your responsibility to deactivated the account.
- If canceled within the first 30 days of the license period, will be issued a full refund upon customers request.
- We are not issuing refunds after 30 days of license activation/renewal, even you experienced issues. However, our customer service will always help you out to resolve your issues.
- Your license will automatically be renewed until it's cancelled.
- When canceling, please ask a confirmation to have proof of cancelation to avoid misunderstandings.
- After 30 days we will not be able to make any refunds for any reason.
- The monthly subscription fee is due each of the month, we charge automatically the credit card on file.
- If the account is overdue on payments, we will email / call you for your payment, if we are not successful in reaching you or/and with receiving payments, the account will be put on hold, which may cause internet interruption on your device. Please resolve payment issues prompt, to avoid inconvenience.
Thank you for your cooperation and understanding, and we appreciate your business.
The Geder Billing Team